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Thursday, October 10, 2013

Kellogg and Mobile Loyalty

A straightforward approach.  A many product CPG assortment to address.  But will this work or contribute to the yet another loyalty systems effect?

" ... Kellogg's is building on its loyalty program with a mobile effort that allows consumers to enter the company's digital download store to redeem Family Rewards points. "Currently, we offer a mobile-optimized website, the ability to text in codes and delivery of relevant outbound SMS messages with bonus codes. Moving forward we will continue to develop mobile capabilities to facilitate participation and enhance the personalized [Kellogg's Family Rewards] experience," said Kim Begeman, associate director at Kellogg Loyalty ...  "

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