Quite an interesting post. Back to a favorite issue: what does dialog look like, both with current capabilities of 'intelligence', and proposed future approaches. Both a architecture and a process point of view. This has advanced a long way since the days of Elisa, when we built our original conversational systems. Good points here:
6 practical guidelines for implementing conversational AI
How organizations can create more fluid interactions between humans and machines. By Susan Etlinger .... in O'Reilly.
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